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Love Your Sweater Guarantee.
We like to keep our customers happy. That's why we have the "Love Your Sweater" guarantee. If you don't absolutely love your sweater or other woolen item, we will exchange it or issue a full refund.
Your happiness is guaranteed. Period.
We're here to help.
Thank you for shopping with us. We strive to give you the best quality wool clothing and shopping experience. If for any reason you are not satisfied, please contact us and we will reply immediately by email, phone, or any other method you would like.
Please also contact us for any questions about color, size, style, fit, suggestions, or issues with the website.
Thank you for shopping with us.
--Sweater Chalet