Shipping & Delivery

We use the following carriers to deliver our orders:

USPS

FedEx

UPS

DHL Express

We offer FREE SHIPPING ground delivery on all orders over $100 within the contiguous United States.  We can also expedite your order by air or special delivery for an additional charge.  However, we must compute the rate so please email us at help@sweaterchalet.com for expedited shipping prices.  The expedited rate charged for the shipping of your order is based on the weight of your products and your location. 

If you would like expedited shipping, please indicate as such in the comments section of your order and we will give you shipping quotes by email and you can decide what service you need.  Otherwise we will ship ground and provide a tracking number. 

We ship worldwide daily! For the EU countries, we are currently not shipping orders due to recent VAT changes. We are hopeful that the EU will streamline their VAT reporting in the near future so that we can resume shipping orders to their residents.

If an item is on back order, we will contact you and resolve to fill your order.   We strive to maintain all sizes and colors, but sometimes we do have an item out of stock temporarily.